November 21st - Regarding customizations

Regarding custom orders

 

This process might be a bit complicated, so

here's how to place an order.

 

 ① Select the custom product

 

 

 ② Select the base

 

 

 

③ Enter the number of skeins (4 or more)

 

 

Once you proceed to your cart,

 

④ Enter the color in the remarks section

 

 

 

 

 

After this, proceed to complete the payment.

The issue here is that the remarks section you just filled out

will not appear again until after the payment is complete,

so you won't be able to confirm if there are any mistakes.

You can check by returning to the cart, but please don't worry about it too much;

just focus on completing your purchase.

 

 

⑤ Check your order confirmation email

Once your purchase is complete, you will automatically receive an order confirmation email.

Please check its contents carefully.

If you entered anything in the remarks section, it will be displayed below the Total amount.

If nothing is displayed, it means nothing was entered in the remarks section.

The colors available for custom orders based on your request are:

biotope bouquet garni
Budapest
easter♡cupcake
eat cake
euphoria
fig
framberry
mojito
Pavane
pechka
vihta
Usagi to Ringo (Rabbit and Apple)
Ookami Koujou (Wolf Factory)
Caramel Plum
Darjeeling Express
Violette de Sollies
Tsuki to Shio (Moon and Salt)
Dokusho (Reading)
Asa to Kaki (Hemp and Persimmon)
Mushoyu (Non-possession)
Yoru to Radio (Night and Radio)
Yoru to Lavender (Night and Lavender)
Yoru to Kinka (Night and Gold Coin)
Yoru no Baraen (Night Rose Garden) → OK for all except SingleMerino
Tobari (Curtain)
Nai Cha (Milk Tea) → OK for all except SingleMerino

 

 * Goma Shio (Sesame Salt) is also available for discussion.

 

 

If, upon checking the contents,

there are any omissions or errors,

please reply to this email to contact us

by Tuesday, the 23rd.